Privacy Policy
Last updated: October 21, 2025
This Privacy Policy explains how 180 Degrees Solar LLC and 180Ai LLC (collectively, “180 Energy Partner,” “Company,” “we,” “us,” or “our”) collect, use, share, and safeguard personal information when you interact with our websites and services, including https://180energypartner.com and any site that links to this Policy (together, the “Services”).
By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.
Quick Summary
We collect personal information you provide (e.g., contact details, login credentials, utility and energy-use data you choose to upload), information collected automatically (e.g., device/usage data, cookies), and information processed when you apply for financing.
We use your information to operate and improve the Services, provide proposals, support customers, enable financing, comply with legal obligations, and (with appropriate permissions) send marketing.
We share information with service providers, platform/design partners (including OpenSolar), analytics providers, cloud providers, financing partners (including Foundation Finance), and as required by law.
You may have rights under laws like GDPR/UK GDPR and U.S. state privacy laws (e.g., CCPA/CPRA, Virginia CDPA). See Your Privacy Rights.
Table of Contents
3. How We Use Personal Information
16. State & Financing Disclosures (Foundation Finance)
18. Additional Disclosures from 180 Degrees Solar/180Ai Policy
1. Who We Are & Scope
180 Energy Partner operates solar and energy services through 180 Degrees Solar LLC and 180Ai LLC. This Policy applies when you:
· Visit https://180energypartner.com or other sites we operate that link to this Policy;
· Engage with us for quotes, design consultations, sales, marketing, financing prequalification or applications, or customer support; or
· Interact with tools and platforms we use to deliver the Services.
Our Design/Platform Partner – OpenSolar
We use the OpenSolar platform for design, proposals, and related services. OpenSolar Pty Ltd (“OpenSolar”) respects your privacy and sets out how it collects and processes personal information in its own Privacy Notice. When you interact with OpenSolar’s website, platform, or app, OpenSolar may act as an independent data controller for certain data (e.g., account setup/analytics for OpenSolar’s services) and as a data processor for information our installers or we store on the platform. Please review OpenSolar’s Privacy Notice and Cookie Policy for additional details. OpenSolar contact: Level 1/477 Pitt Street, Haymarket, New South Wales 2000, Australia · [email protected] Controller/Processor Roles: For personal information you provide directly to us, 180 Energy Partner is generally the controller. For certain data stored or processed within third‑party platforms (e.g., OpenSolar), those platforms may act as our processors or, for their own purposes, independent controllers. Your installer’s privacy notice may also apply.
2. Information We Collect
A. Information You Provide
Depending on your interactions with the Services, we may collect:
· Identifiers & Contact Details: name, email, phone, mailing address, communication preferences.
· Account Credentials: username, password, authentication data.
· Energy & Project Details: utility company name, average monthly power bill, energy usage data (including documents you upload such as recent bills in PDF or image form), site information.
· Communications: support requests, feedback, and other messages.
· Marketing Preferences and responses.
B. Sensitive Personal Information (where permitted/required)
With your consent or as permitted by law, we may process creditworthiness data and government identifiers (e.g., SSN) solely in relation to identity verification and/or financing.
C. Automatically Collected Information
We automatically collect device and usage information when you access the Services, such as IP address, device/browser characteristics, operating system, language preferences, referring URLs, pages viewed, features used, crash/error logs, and approximate geolocation. See Cookies & Tracking.
D. Financing Information
If you request prequalification or apply for financing, our financing partners (including Foundation Finance) will collect and process information necessary to evaluate your application (see State & Financing Disclosures).
3. How We Use Personal Information
We use personal information to:
· Create and manage accounts; authenticate and secure access.
· Provide and improve Services; deliver proposals, designs, and customer support; facilitate scheduling and project management.
· Process transactions; fulfill and manage orders, returns, payments.
· Communicate; respond to inquiries, request feedback, and send service or policy updates.
· Marketing (with appropriate permissions); send promotional communications and deliver targeted advertising tailored to your interests and location; you can opt out at any time.
· Analytics & Product Improvement; understand usage trends and improve user experience.
· Security & Fraud Prevention; protect the Services and users.
· Legal Compliance; meet legal obligations and protect rights.
· Vital Interests; prevent harm where necessary.
4. Legal Bases (EU/UK)
Where GDPR/UK GDPR applies, we process personal data on the following bases:
· Consent (e.g., certain marketing, cookies, or SPI processing);
· Contract (to provide the Services you request);
· Legitimate Interests (e.g., service improvement, security, analytics, intra‑group administration, fraud prevention, legal claims);
· Legal Obligation; and
· Vital Interests.
We do not engage in solely automated decisions that produce legal or similarly significant effects without appropriate safeguards.
5. Children
We do not knowingly collect information from children under 18 and our Services are not directed to them. If you are under 18, please do not use or submit personal information via the Services. If we learn we have collected such data, we will delete it.
6. Cookies & Tracking
We use cookies, SDKs, pixels, tags, and similar technologies to:
· keep you logged in and enable core functionality (Strictly Necessary);
· remember preferences (Optimization);
· analyze site usage and performance (Analytics);
· remember your cookie choices (Privacy Option).
Our sites may use third‑party tools such as Google Analytics, Amplitude, and payment processors such as Stripe that set their own cookies. You can control non‑essential cookies via your browser or device settings. See the detailed Cookie Policy below for categories, examples, and opt‑out resources.
7. Social Logins
If you register or sign in using a third‑party account (e.g., Facebook, Google/X/Twitter), we receive profile information from that provider per their terms (e.g., name, email, profile image). We use this information per this Policy and recommend reviewing the provider’s privacy policy for their practices.
8. Sharing of Information
We may share personal information with:
· Service Providers & Vendors that host, analyze, secure, support, or otherwise help operate the Services (e.g., cloud providers, email/SMS tools, analytics, cybersecurity, payment processors like Stripe, professional advisors). These parties process data under contractual restrictions.
· Platform/Design Partners, including OpenSolar, to operate proposal/design workflows and related Services.
· Financing Partners, including Foundation Finance, to process prequalification requests or applications and to service or collect on any resulting accounts.
· Business Transfers in connection with a merger, acquisition, or asset sale.
· Legal/Compliance where required by law, regulation, subpoena, or to protect rights, safety, and property.
· With Your Direction or Consent, including to connect you with installers or third‑party service providers you request.
· We may share aggregated or de‑identified information for research, market insights, and product development.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal, accounting, or reporting obligations, resolve disputes, and enforce agreements. Criteria include: legal requirements, contractual needs, recent activity, and pending claims/regulatory inquiries. We remove or de‑identify information when it is no longer needed.
10. Security
We employ technical, administrative, and physical safeguards to protect personal information. No system is 100% secure; transmission of data is at your own risk. Use the Services only in secure environments and protect your account credentials.
11. International Transfers
If data is transferred outside your country (including to the United States, Australia, and other locations where our providers operate), we implement appropriate safeguards consistent with applicable law (e.g., EU/UK Standard Contractual Clauses or UK IDTA, and reliance on adequacy decisions such as the Data Privacy Framework where applicable).
12. Your Privacy Rights
A. EU/UK (GDPR/UK GDPR)
You may request access, correction, deletion, restriction, portability, object to processing based on legitimate interests or direct marketing, and withdraw consent where processing is based on consent. You may lodge a complaint with your local supervisory authority.
B. United States – California (CCPA/CPRA)
California residents have the right to know, access, delete, correct, opt out of sale/sharing and certain profiling/targeted advertising, and to limit use of Sensitive Personal Information (SPI) to necessary purposes. We do not sell or share personal information as defined by the CCPA/CPRA. We will honor authorized agent requests subject to verification.
C. United States – Virginia (CDPA)
Virginia residents may access, correct, delete, obtain a copy of personal data, and opt out of targeted advertising, sale of personal data, and profiling in furtherance of decisions producing legal or similarly significant effects. Appeals of our responses will be handled within statutory timelines.
To exercise rights, use the methods in Contact Us or submit a data subject access request through our designated channel. We will verify your identity as permitted by law and respond within required timeframes.
13. Do Not Track
Web browsers may offer a Do‑Not‑Track (DNT) setting. There is no consistent industry standard for DNT signals and we do not currently respond to them. If such a standard is adopted, we will update this Policy.
14. Changes to this Policy
We may update this Policy from time to time. The “Last updated” date reflects the latest changes. Material changes will be highlighted on the site or communicated directly when appropriate. Continued use of the Services after changes indicates acceptance.=
15. Contact Us
Data Protection Officer: Barbara Ellen Griffin Burch
Email: [email protected]
Phone: +1 (843) 806‑0197
Mailing Address: 180 Energy Partners LLC, Attn: Privacy, 714 Brockington Lane, Florence, SC 29501, USA
16. State & Financing Disclosures (Foundation Finance)
When you request a prequalified offer of credit or submit an application to Foundation Finance Company LLC (“Foundation Finance”), the following Credit Request Terms & Conditions (last updated July 14, 2025) apply in addition to this Policy. By submitting a credit request, you authorize a full investigation and release of your credit record and employment history; you authorize communications (including automated calls/texts and prerecorded messages) to any number you provide; and you understand there is no financing contract unless and until your credit application is approved and all required documents are accepted by Foundation Finance. You promise that all information you provide is true, accurate, and complete.
Credit Report Notice: Foundation Finance may request a credit report for any legitimate purpose associated with your application, extending credit, modifying terms, or collection. Upon request, they will inform you if a report was ordered and the name/address of the consumer reporting agency.
State Notices:
- Alabama: You must be 19 years old to apply for credit.
- California: If you are married, you may apply for a separate account.
- Delaware: Service charges not in excess of those permitted by law will be charged on outstanding balances month‑to‑month.
- Maryland: Finance charges will be made in an amount or at rates not in excess of those permitted by law.
- New York: We may obtain your credit report; upon request we will inform you if a report was obtained and the name/address of the agency.
- Ohio: Creditors must make credit equally available to all creditworthy customers; separate credit histories maintained on request. Administered by the Ohio Civil Rights Commission.
- Rhode Island: We may request a credit report in connection with the application.
- Vermont: We may obtain your credit reports at any time for legitimate purposes associated with the account; upon request we will inform you if a report was ordered and the agency’s name/address.
- Wisconsin Married Residents: No provision of a marital property agreement, unilateral statement (Sec. 766.59), or court decree (Sec. 766.70) adversely affects the creditor unless the creditor was provided a copy or has actual knowledge prior to granting credit. You will be asked to provide the name and address of your spouse.
Note: Foundation Finance’s own privacy policy and disclosures govern its collection and use of your information during credit evaluation and servicing. Please review those documents carefully.
17. Cookie Policy
Last updated: October 21, 2025
This Cookie Policy describes how we use cookies and similar technologies on our websites and apps.
What are Cookies?
Cookies are small text files stored by your browser or device. We use first‑party cookies (set by our sites) and third‑party cookies (set by partners like analytics or payment providers). Cookies cannot run code and typically store identifiers or preference information.
Types of Cookies We Use
· Strictly Necessary – Enable core functionality (e.g., secure login, checkout).
· Optimization – Store preferences and customizations.
· Analytics – Measure engagement, diagnose errors, and improve features.
· Privacy Option – Remember your cookie preferences between visits.
Examples of Cookies/Tools
v Google Analytics – monitors user activity to improve products and services.
v Amplitude – analytics & optimization.
v Stripe – security, fraud prevention, authentication, and functionality for payments; may include analytics/advertising/preference functions per Stripe’s policies.
Where third parties drop cookies, please review their privacy policies for details on what they collect and how they use it.
Managing Cookies
Most browsers allow you to limit, delete, or disable cookies in settings. Disabling non‑essential cookies may affect certain features. To opt out of Google Analytics, visit the Google Analytics Opt‑out Browser Add‑on. Your device may also provide app‑level controls.
18. Additional Disclosures from 180 Degrees Solar/180Ai Policy
· We do not knowingly sell/share personal information, and we did not do so in the last twelve (12) months.
· Categories collected during the past 12 months may include Identifiers; customer records; protected characteristics; commercial information; internet/network activity; geolocation; inferences; and sensitive personal information (e.g., account login or government identifiers) only as necessary to provide Services or process financing.
· Retention periods vary by category and business need; SPI is limited to necessary purposes unless you direct otherwise as permitted by law.
19. Exercising Your Rights
To access, correct, delete, restrict, obtain a copy of data, opt out, or limit SPI use, please contact us (see Contact Us) or submit a Data Subject Access Request through our designated channel. We will verify your identity and respond within the time required by applicable law. If we deny a Virginia CDPA request, you may appeal via [email protected]; we will respond within 60 days and inform you of your right to contact the Attorney General.
20. Third‑Party Links
Our Services may link to third‑party sites. Their privacy practices are governed by their own policies, not this one. Review their notices before providing information.
Connect with us
Follow us on social media and join the clean energy movement!
© Copyright 2025. 180 Energy Partners. All rights reserved.